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RETURN POLICY

Obsessed Chicago  Boutique does not issue refunds for returned items only store credit of equal or lesser value.

We understand that ordering online is not always easy. We want to make your online shopping experience as seamless as possible. We are happy to issue your item(s) for store credit (store credit excludes any original shipping fees).

STORE CREDIT TERMS
  • Items returned within 7 business days of their original delivery date will be eligible for a store credit.
  • Obsessed Chicago does not offer refunds or exchanges. If an item is returned, store credit will be issued for the subtotal amount.
  • Returns received after this date will be refused and returned to you at your expense. 
  • All items are returned to Obsessed Chicago at the expense of the customer. Please be sure to include a note inside the return package with your name, order number and reason for the return.
  • A tracking number for the returned package must be obtained by the customer in case the package is lost on its way back to us. Failure to do so may result in us not being able to process your exchange.
  • All returned items must be in their original condition, unworn, unwashed, and undamaged. Products with a removed hygiene seal (bodysuits/swimsuits) are not eligible for return. Any returned items that appear to have been worn, washed, or damaged in any way will be returned to you at your expense. If we are unable to do so, you will receive a store credit with a 15% fee deducted from the amount of the value of the item(s) returned.
  • Store credits are valid for 6 months from date of issue. Sale items are final sale.

Please contact us before submitting your return. Once your return request has been approved, please return it to the address below:
Obsessed Chicago Boutique 

8156 S. Cottage Grove 

Chicago, IL. 60619

DAMAGED ITEMS
Damages must be reported within 3 business days of receiving merchandise or they cannot be returned.

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